Refund Policy
Last Updated: January 2025
At WorkTech Daily, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your product or service, we're here to make it right. This policy outlines our refund and return procedures for all products and services we offer.
📱Refurbished Apple Devices
30-Day Return Window
You have 30 days from the date of delivery to return any refurbished device for a full refund or exchange, no questions asked.
- Device must be in original condition with no new damage
- All original accessories and packaging must be included
- Device should not be iCloud locked or password protected
- No signs of liquid damage or unauthorized repairs
How to Request a Return
- Contact us at support@worktechdaily.com or through our contact form
- Provide your order number and reason for return
- We'll send you a prepaid return shipping label within 24 hours
- Pack the device securely with all original items
- Ship it back using the provided label
Refund Processing
- Once we receive your return, we'll inspect it within 2 business days
- If approved, your refund will be processed to your original payment method
- Refunds typically appear in 5-7 business days depending on your bank
- You'll receive an email confirmation once the refund is issued
Free Return Shipping
We cover return shipping costs for all device returns within the 30-day window. No hidden fees.
🔧Repair Services
Satisfaction Guarantee
If you're not satisfied with your repair, we'll re-do the work for free or issue a full refund.
- 7-Day Quality Check: If the repaired component fails within 7 days, we'll fix it again at no charge
- Parts Warranty: All replacement parts are covered under our 90-day warranty
- Workmanship Guarantee: If our repair causes any issue, we'll make it right immediately
Refund Eligibility
You're eligible for a full refund if:
- We cannot complete the repair as quoted
- The repair doesn't solve the stated problem
- The device is damaged during our repair process
- You cancel before work begins (no diagnostic fee charged)
📈Social Media Services & IPTV
Social Media Services
- 7-Day Money-Back Guarantee: If you're not satisfied within the first 7 days, request a full refund
- Service Failure: If we don't deliver the agreed-upon results, you'll get a refund or credit
- Partial Refunds: Available for unused portions of long-term service packages
IPTV Subscriptions
- 72-Hour Test Period: Try the service for 72 hours. Not satisfied? Get a full refund
- Service Interruptions: If service is down for more than 48 hours, you'll receive a prorated refund or credit
- No Partial Refunds: After the 72-hour period, we don't offer prorated refunds for cancelled subscriptions
- Automatic Renewal: Cancel anytime before your renewal date to avoid charges
Non-Refundable Items
The following are not eligible for refunds:
- Devices returned after 30 days from delivery date
- Devices with new physical damage (cracks, dents, water damage)
- Devices missing original accessories or packaging
- Digital services used beyond the guarantee period
- IPTV subscriptions cancelled after 72-hour test period
- Gift cards and promotional credits
- Clearance or final sale items (marked as non-returnable)
Exchanges
Want to exchange your device for a different model or color? No problem!
- Exchanges are subject to product availability
- Same 30-day window applies as returns
- If the new device costs more, you pay the difference
- If it costs less, we'll refund the difference
- We cover shipping for exchanges within 30 days
Damaged or Defective Devices
Received a device that's damaged or not working as described? We'll make it right immediately.
- Report within 48 hours of delivery for fastest resolution
- Send us photos/videos of the issue
- We'll either send a replacement immediately or issue a full refund
- You don't pay return shipping for defective or damaged items
- No inspection required—we trust your word
Order Cancellations
Before Shipping: Cancel anytime before your order ships for a full refund. Contact us ASAP at support@worktechdaily.com
After Shipping: Once shipped, you can still return the item within 30 days using our standard return policy.
Special Circumstances
We understand that sometimes things happen beyond your control:
- Medical emergencies: We'll work with you on extended return windows
- Financial hardship: Contact us to discuss flexible return options
- Wrong item shipped: We'll send the correct item immediately and cover all shipping
- Delayed delivery: If your order is significantly delayed, you can cancel for a full refund
We're human, and we get it. Reach out to us—we'll find a solution.
Questions About Returns or Refunds?
Email: support@worktechdaily.com
Response Time: Within 24 hours (usually much faster)
Policy Updates
We may update this refund policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes indicates your acceptance of the updated policy.
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